Store Policies


PAYMENT

We accept Credit Cards and payments via PayPal. 

 

SHIPPING

Orders are processed and shipped within 2-3 business days excluding custom orders. Custom Orders will be shipped upon completion within a mutually agreed upon time frame.  We ship First Class USPS with Tracking and delivery confirmation. It can take 3-10 days when shipped. There's no guarantee of when your package will be delivered.

For guaranteed shipping we offer Priority 2 - 3 day shipping.  Please contact us before placing a Priority shipping order to make sure that we are able to ship within the time-frame needed.

**Please contact us for Rush Orders. 

Insurance can be added at the buyer's expense.

 

REFUND

Our goal is for you to be completely satisfied with every purchase.

If you are not 100% satisfied with your order, you can exchange or return most unopened items for a full refund of the original price, less shipping, within 7 days.

We cannot accept returns on the following items:

*All Digitals

*Special orders

 

DIGITAL TERMS OF USE:

PERSONAL USE: All digital items are available for personal use for digital or printed scrapbook layouts, personal greeting cards, invitations, or announcements. If your creation is published in print or online – you MUST credit The Paper Cove for the elements used.
Giving away as a free digital is not allowed.

LIMITED COMMERCIAL USE: May be used to resell commercial projects when you create a new element or new papers from The Paper Cove digitals. Under no circumstances will The Paper Cove digitals be sold without changing them into your own creation.

The sale of any digitals does not transfer copyright.